Compliance

Salloum Humanitarian Foundation (SHF) Privacy Policy

1. Introduction The Salloum Humanitarian Foundation (SHF) values ​​the privacy and security of individuals' personal data. This Privacy Policy explains how personal information is collected, used, stored, and protected in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Scope This policy applies to all individuals who interact with the Sheikh Khalifa Bin Zayed Al Nahyan Foundation for Humanitarian Works, including beneficiaries, donors, volunteers, employees, partners, and website visitors.

3. Data We Collect
The Salloum Humanitarian Foundation (SHF) collects personal data necessary for its humanitarian and operational activities, including, but not limited to, the following:

- Personal Identifiers: Name, date of birth, nationality, and contact details.

- Financial Information: Payment details for donations or financial assistance.

- Program-Related Data: Information required to provide assistance, including health, social, and economic details.

Website Usage Data: Internet Protocol (IP) addresses, cookies, and other analytics are used to enhance the user experience.

4. Purpose of Data Collection: The Sharjah Humanitarian Finance Foundation collects and processes personal data for the following purposes:
- Managing assistance programs and services.

- Managing donor contributions and financial transactions.

- Coordinating volunteer activities and engagements.

- Communicating with stakeholders regarding the initiatives and events of the Sheikh Khalifa Humanitarian Foundation.

- Ensuring compliance with legal and regulatory obligations.

- Improving website functionality and user experience.

5. Legal Basis for Processing: The Social Housing Fund processes personal data based on one or more of the following legal grounds:
- Consent: When individuals provide explicit consent to data processing.

- Legitimate Interest: To pursue the mission of the Sheikh Khalifa Humanitarian Foundation while protecting individual rights.

- Legal Obligation: To comply with applicable laws and regulations.

- Contractual Necessity: When data processing is required to provide services.

6. Data Sharing and Third-Party Access: The Social Housing Fund may share personal data with:

- Partner organizations: for collaborative humanitarian efforts.

- Service providers: to facilitate operations such as payment processing.

- Legal authorities: where required by law or to protect the legal interests of the Sheikh Khalifa Humanitarian Foundation.

- Donors and sponsors: in aggregated or anonymized formats for reporting purposes.

7. Data Security and Storage:
- Personal data is stored securely using encryption and access controls.

- Only authorized personnel may access personal data on a need-to-know basis.

- Data is retained only for as long as necessary to fulfill its purpose and legal obligations.

8. Individuals' Rights: In accordance with the General Data Protection Regulation (GDPR), individuals have the following rights regarding their personal data:
- Right to access: to request a copy of the personal data held by the Social Housing Fund.

- Right to rectification: to request the correction of inaccurate data.

- Right to erasure: to request the deletion of personal data under certain circumstances. - Right to restrict processing: Restricting how data is processed.

- Right to data portability: Access to personal data in a structured format.

- Right to object: Objecting to data processing based on legitimate interests.

- Right to withdraw consent: Withdrawing previously given consent at any time.

9. Cookies and Website Tracking: The Social Housing Fund website may use cookies to enhance user experience. Users can manage their cookie preferences through their browser settings.

10. Data Breach Management: In the event of a data breach:

- The Sharjah Humanitarian Fund will assess the impact and take immediate remedial action.

- The relevant authorities will be notified within 72 hours if required by law.

- Affected individuals will be informed as necessary.

11. Policy Updates:
SHF may update this Privacy Policy periodically. You will be notified of any changes through our official channels.

12. Contact Information
For inquiries or requests regarding personal data, please contact us via email:
Email: info@sallaumfoundation.org

Salloum Humanitarian Foundation (SHF) Anti-Bribery and Corruption Policy

1. Introduction: The Salloum Humanitarian Foundation (SHF) is committed to the highest standards of integrity, transparency, and accountability. This policy outlines the Sheikh Khalifa Bin Zayed Al Nahyan Foundation's zero-tolerance approach to bribery and corruption and ensures compliance with relevant anti-bribery laws and regulations.

2. Purpose of this policy:
- To prevent, detect, and address bribery and corruption within the SHF's operations.

- To ensure compliance with international and national anti-bribery laws.

- To promote ethical business practices among staff, volunteers, partners, and stakeholders.

3. Scope: This policy applies to all SHF staff, volunteers, board members, contractors, suppliers, and third parties acting on behalf of the Foundation.

4. Definition of Bribery and Corruption:
- Bribery refers to the offering, giving, receiving, or soliciting of anything of value to improperly influence a decision. Corruption involves the abuse of entrusted authority for personal or organizational gain.

5. Prohibited Conduct
- Offering or promising to offer, give, or receive bribes, kickbacks, kickbacks, or improper payments.

- Using gifts, hospitality, or donations to influence decisions.

- Facilitating payments to expedite administrative processes.

- Entering into a conflict of interest that could lead to bribery or corruption.

6. Gifts and Hospitality
- Moderate and appropriate gifts or hospitality may be accepted if they are not intended to influence business decisions.

- All gifts and hospitality must be recorded and approved in accordance with the microfinance institution's internal guidelines.

7. Engaging with Third Parties
- The microfinance institution will conduct due diligence on third parties before entering into business relationships.

- Third parties must comply with the microfinance institution's anti-bribery policy and relevant laws.

8. Reporting Violations
- Staff and stakeholders are encouraged to report any suspected bribery or corruption. - Reports can be submitted anonymously and will be treated with strict confidentiality.

- Retaliation against whistleblowers is strictly prohibited.

9. Compliance and Training
- Regular training on anti-bribery and anti-corruption policies will be provided.

- Compliance audits will be conducted to ensure adherence to this policy.

10. Consequences of Non-Compliance
- Violations of this policy may result in disciplinary action, including termination of employment.

- The Sheikh Khalifa Bin Zayed Al Nahyan Foundation may also take legal action against individuals or entities involved in bribery or corruption.

Purpose

The Salloum Humanitarian Foundation (“the Foundation”) is committed to maintaining the highest ethical standards in all its operations. This Conflict of Interest Policy is designed to help identify, disclose, and manage conflicts of interest to protect the integrity and accountability of the Foundation’s decision-making processes.

Scope
This policy applies to all employees, volunteers, contractors, partners, and affiliates of the Salloum Humanitarian Foundation.

Definition of Conflict of Interest

A conflict of interest arises when personal, financial, or other interests interfere with, or appear to interfere with, an individual’s ability to act in the best interests of the Foundation. Conflicts of interest can occur in various situations, including but not limited to:

Personal financial gain: When an individual benefits financially from decisions or actions taken in their official capacity.

Family and relationships: When decisions or actions affect the interests of a family member, partner, or close associate.

Employment or external activities: When external work or other activities interfere with an individual’s duties to the Foundation.

Gifts and hospitality: When receiving gifts, hospitality, or other benefits could influence an individual’s judgment. Policy Statement

The Foundation requires all individuals to:

Avoid Conflicts of Interest: Refrain from engaging in any activity or decision that creates or appears to create a conflict of interest.

Disclosure: Promptly disclose any actual, potential, or perceived conflict of interest to the appropriate authority within the Foundation.

Management: Comply with any measures put in place to manage or mitigate conflicts of interest.

Disclosure and Reporting

Annual Disclosure:
All staff, volunteers, and managers must complete a Conflict of Interest Disclosure Form annually to identify any potential conflicts.

Ongoing Disclosure:
Individuals must disclose any conflict of interest that arises during their employment as soon as they become aware of it.

Reporting:
Disclosures should be submitted to the Compliance Officer or via the designated email address:
info@sallaumfoundation.org

Conflict of Interest Management

Review:
The Compliance Officer or the designated committee will review all disclosures and determine the appropriate action.

Solution:

Potential actions for managing conflicts of interest include, but are not limited to, stepping down from decision-making, eliminating conflicting interests, or redistributing responsibilities.

Documentation:

All disclosed conflicts of interest and the actions taken to address them will be documented and retained in the organization's records.

Responsibilities

Organizational Leadership:
Ensure this policy is implemented and enforced, and set an example in adhering to ethical standards.

Staff, Volunteers, and Managers:
Understand and comply with this policy, disclose any conflicts of interest, and cooperate in implementing appropriate management procedures.

Training and Awareness

The organization will provide the necessary training and resources to ensure all staff, volunteers, and managers understand their responsibilities under this policy.

Review and Updates

This policy will be reviewed annually and updated as needed to ensure its effectiveness and compliance with legal requirements.

Acknowledgment

By engaging with the Salloum Humanitarian Foundation, you acknowledge that you have read, understood, and agree to abide by this Conflict of Interest Policy.

Purpose

The Salloum Humanitarian Foundation (“the Foundation”) is committed to the health, safety, and well-being of all its employees, volunteers, contractors, partners, and visitors. This policy outlines the Foundation’s commitment to providing a healthy and safe working environment for everyone.

Scope

This policy applies to all employees, volunteers, contractors, partners, and visitors of the Salloum Humanitarian Foundation.

Policy Statement

The Foundation is committed to:

Compliance: Adhering to all laws, regulations, and standards related to health and safety.
Prevention: Implementing measures to prevent accidents, injuries, and illnesses.
Awareness: Promoting awareness and providing training to ensure everyone understands their health and safety responsibilities.
Continuous Improvement: Regularly reviewing and updating health and safety practices.

Responsibilities

Foundation Leadership:

Ensuring the implementation and enforcement of this policy.

Allocating adequate resources for health and safety management.

Leading by example and fostering a culture of safety.

Health and Safety Officer:

Overseeing the development, implementation, and monitoring of health and safety programs.

Conducting periodic risk assessments and inspections.

Providing training and resources to employees and volunteers. Staff and Volunteers:

Adhere to all health and safety policies and procedures.

Report any hazards, incidents, or unsafe conditions immediately.

Participate in health and safety training programs.
Contractors and Partners:

Comply with the organization's health and safety policies and procedures.

Ensure their activities do not jeopardize the safety of organization staff, volunteers, or visitors.

Health and Safety Procedures

Risk Assessment:

Conduct periodic assessments to identify potential hazards.

Implement measures to control and mitigate these hazards.

Emergency Procedures:

Prepare and disseminate emergency procedures, including evacuation plans and emergency contact numbers.

Conduct regular emergency drills to ensure everyone is familiar with the procedures.

Incident Reporting and Investigation:

Report any accident, injury, or near-accident immediately.

Investigate incidents to identify root causes and prevent recurrence.

Maintain records of all incidents and corrective actions taken.
Workplace Safety:

Ensure that work areas are clean, organized, and free of hazards. Providing appropriate personal protective equipment (PPE) and ensuring its proper use.

Regularly inspecting and maintaining equipment and facilities to ensure their safety.

Health and Well-being:

Promoting programs that support the physical and mental health of staff and volunteers.

Encouraging work-life balance and providing resources for stress management.

Training and Awareness

The organization will provide ongoing training to all staff and volunteers to ensure they are familiar with:

Health and safety policies and procedures.

Emergency and first aid procedures.

Proper use of equipment and PPE.

How to identify and report hazards.

Review and Update

This policy will be reviewed annually and updated as needed to ensure its effectiveness and compliance with legal requirements.

Acknowledgment

By working with the Salloum Humanitarian Foundation, you acknowledge that you have read, understood, and agree to be bound by this Health and Safety Policy.

Data Protection and GDPR Compliance Policy – ​​Salloum Humanitarian Foundation (SHF)

1. Introduction
Salloum Humanitarian Foundation (SHF) is committed to protecting the personal data of beneficiaries, donors, staff, volunteers, and all stakeholders. This policy outlines the Foundation’s approach to data protection and GDPR compliance to ensure the lawful, fair, and transparent processing of data.

2. Purpose
This policy aims to provide guidance for the collection, processing, storage, and deletion of personal data in order to:

Ensure compliance with the GDPR and other relevant laws.

Protect the privacy and security of individuals’ data.

Maintain the Foundation’s reputation and foster trust with stakeholders.

3. Scope
This policy applies to all Foundation staff, volunteers, contractors, and external partners who process personal data on behalf of the Foundation.

4. Data Protection Principles
The Foundation adheres to the following principles set out in the GDPR:

Legitimacy, Fairness, and Transparency: Data is processed in a lawful, fair, and transparent manner.

Purpose: Data is collected only for specific, explicit, and legitimate purposes.

Data Reduction: Only necessary data is collected.

Accuracy: Data must be accurate and up-to-date.

Retention Period: Data is not retained longer than necessary.

Security and Confidentiality: Data is processed securely to prevent unauthorized access or loss.

5. Data Collection and Processing

Personal data is collected with the explicit consent of individuals.

Data is used for legitimate purposes such as program management, donor communication, and volunteer management.

Sensitive data (such as health, financial, or biometric data) is processed with enhanced security measures.

6. Data Storage and Security

Personal data is stored securely in encrypted databases or locked paper files.

Access to data is restricted on a “need-to-know” basis only.

Any data breach is reported to the relevant authorities and managed in accordance with the requirements of the General Data Protection Regulation (GDPR).

7. Data Subjects’ Rights
The organization respects the rights of individuals under the General Data Protection Regulation (GDPR), including:

The right to access: Individuals have the right to request a copy of their personal data.

The right to rectification: Individuals can request the correction of inaccurate data.

The right to erasure (the right to be forgotten): Individuals have the right to request the deletion of their data.

The right to restrict processing: Individuals can request restrictions on the use of their data.

The right to data portability: Individuals have the right to receive their data in a structured format.

The right to object: Individuals can object to the processing of their data on grounds of legitimate interest.

8. Data Processing by Third Parties

The organization ensures that external service providers comply with the GDPR.

Data-sharing agreements are signed with external partners to ensure that data processing is within legal limits.

9. Data Breach Management

The organization maintains a data breach response plan.

Any breach is reported to regulatory authorities within 72 hours, as required by the GDPR. Affected individuals are informed if their rights or freedoms are at risk.

10. Training and Awareness

The organization provides regular data protection training to all staff and volunteers.

Everyone who handles data must be aware of their legal obligations under the regulation.

11. Policy Review and Compliance Monitoring

This policy is reviewed periodically to ensure continued compliance with the General Data Protection Regulation (GDPR) and any new legislation.

Internal audits are conducted to monitor the effective implementation of the policy.

Anti-Harassment and Bullying Policy – ​​Salloum Humanitarian Foundation (SHF)

Objective
Salloum Humanitarian Foundation is committed to providing a safe, respectful, and inclusive environment free from harassment, bullying, and discrimination. This policy aims to clarify the Foundation's commitment to preventing and effectively addressing all forms of harassment and bullying.

Scope
This policy applies to all employees, volunteers, contractors, partners, and affiliates of Salloum Humanitarian Foundation.

Policy Statement
The Foundation has zero tolerance for any form of harassment or bullying. Everyone affiliated with the Foundation has the right to work in an environment based on dignity and mutual respect.

Definitions

Harassment: Unwelcome behavior that makes a person feel insulted or humiliated, and may be based on race, gender, sexual orientation, disability, religion, age, or any other protected personal characteristic.

Bullying: Repeated and unjustified acts directed against an individual or group with the intent to intimidate, belittle, or humiliate them. Discrimination: Unfair treatment of individuals based on their personal characteristics such as race, gender, age, disability, religion, or sexual orientation.

Examples of Prohibited Behaviors

Harassment: Verbal abuse, threats, derogatory comments, unsolicited jokes, or racist remarks.

Bullying: Spreading harmful rumors, deliberate exclusion, or verbal or physical assault.

Discrimination: Denying a person opportunities or benefits based on their personal characteristics.

Responsibilities

Senior Management:
Ensure this policy is implemented and enforced.

Promote a culture of respect and inclusion.

Take immediate action on any reports of harassment or bullying.

Employees and Volunteers:
Treat everyone with respect and dignity.

Report any incidents of harassment or bullying immediately.

Participate in training and awareness sessions.

Human Resources:
Provide training related to identifying and preventing harassment and bullying.

Investigate all reports promptly and impartially. Taking appropriate disciplinary action when necessary.

Reporting Procedures

Immediate Action:

If you feel safe, inform the offending individual that their behavior is unacceptable and must stop.

Document the incident in detail (date, time, witnesses, and behavior).

Formal Report:
Submit your report to your direct supervisor, the Human Resources department, or the designated complaints officer.

You can use the dedicated email address: [Insert confidential email address].
Anonymous Report:
You can submit a report anonymously if you are more comfortable doing so.

The organization will take anonymous reports very seriously.

Investigation Process

Rapid Response:
Receipt of the report will be confirmed, and an investigation will begin promptly.

Investigations will be conducted with the utmost confidentiality and impartiality.

Thorough Investigation:

Gather statements from all relevant parties, including witnesses.

Review relevant documents or evidence.

Outcomes and Actions:
Determine the validity of the report and take appropriate action.

Actions may include: mediation sessions, training, or disciplinary measures up to and including termination of employment.

Feedback and Follow-up:

The whistleblower will be informed of the investigation's outcome.

Follow-up will be conducted to ensure the behavior has stopped and is not repeated.

Confidentiality

All reports and investigations are treated with the strictest confidentiality.

Information will only be shared with those who need to know it to conduct the investigation.

Retaliation

The organization prohibits any form of retaliation against anyone who reports an incident of harassment or bullying or participates in an investigation.

Disciplinary action will be taken against any retaliatory behavior.

Training and Awareness

The organization provides regular training for all staff and volunteers on how to identify, prevent, and respond to harassment and bullying.

Review and Update

This policy is reviewed annually and updated as needed to ensure its effectiveness and compliance with the law.

Contact Information
To report an incident or for advice, please contact:

Human Resources Officer
Email: HR@sallaumfoundation.org

Acknowledgment
By working with the Salloum Humanitarian Foundation, you acknowledge that you have read, understood, and agree to abide by this policy.

Purpose:

This confidentiality policy aims to provide clear guidelines for the proper handling, protection, and disclosure of confidential information within the Salloum Humanitarian Foundation. Confidential information includes, but is not limited to, beneficiary personal information, donor information, financial records, strategic plans, internal correspondence, and any other information not publicly disclosed by the Foundation.

Scope:

This policy applies to all staff, volunteers, contractors, and any other individuals associated with the Salloum Humanitarian Foundation who have access to confidential information.

Definition of Confidential Information:

Confidential information includes any non-public information that, if disclosed, could harm the interests of the Salloum Humanitarian Foundation or individuals associated with the Foundation. This includes, but is not limited to, ownership data, financial information, beneficiary details, donor details, and any internal communications not intended for public disclosure.

Responsibilities:

All individuals with access to confidential information are responsible for maintaining its confidentiality.

This includes protecting physical documents, electronic files, and any discussions or communications involving confidential information.

Handling Confidential Information:

Access Control: Access to confidential information is restricted to individuals with a legitimate need for such information in the performance of their duties.

Transmission: Confidential information must be transmitted securely, whether electronically or physically, to prevent unauthorized access.
Storage: Physical documents containing confidential information must be stored securely, and electronic files must be protected with appropriate access controls.
Non-Disclosure Agreements:

Where necessary, individuals with access to particularly sensitive confidential information may be required to sign a non-disclosure agreement to reinforce their commitment to maintaining confidentiality.

Disclosures:

Internal Disclosures: Confidential information should only be disclosed to individuals within the Salloum Humanitarian Foundation on a need-to-know basis.

External Disclosures: Disclosure of confidential information to external parties is strictly prohibited.

Disclosure of confidential information to external parties is prohibited without prior authorization from designated authorities within the Foundation. Confidentiality Period:

The obligation to maintain the confidentiality of information continues even after termination of employment, participation, or affiliation with the Sallam Foundation.

Reporting Violations:

Any suspected or actual violations of this confidentiality policy must be reported immediately to the appropriate authority within the Foundation.

Training:

All individuals with access to confidential information will receive training on this policy to ensure understanding and compliance.

Policy Review:

This confidentiality policy will be reviewed and updated periodically to ensure its continued effectiveness and relevance.

Compliance and Enforcement:

Failure to comply with this confidentiality policy may result in disciplinary action, including termination of employment or affiliation, and legal action where applicable.

Contact Information:

If you have any questions or concerns about the confidentiality policy, please contact info@sallaumfoundation.org

Purpose

The Salam Humanitarian Foundation (“the Foundation”) is committed to fostering an inclusive environment where all individuals are treated with dignity and respect. This policy outlines our commitment to equal opportunity and the prohibition of discrimination in all aspects of our operations.

Scope

This policy applies to all employees, volunteers, partners, contractors, and affiliates of the Salam Humanitarian Foundation.

Policy Statement

The Foundation is committed to ensuring that all recruitment and operational practices are non-discriminatory and provide equal opportunities for all. We do not tolerate discrimination or harassment based on:

Race, color, or ethnicity
National origin or citizenship status
Religion or belief
Gender, gender identity, or gender expression
Sexual orientation
Age
Physical or mental disability
Marital status
Pregnancy, childbirth, or related medical conditions
Genetic information
Military or veteran status
Any other characteristic protected under applicable laws
Equal Opportunity

The Foundation is committed to:

Employment Practices: Providing equal opportunities in recruitment, hiring, training, promotion, compensation, benefits, and all other employment practices.

Volunteer Engagement: Ensuring that volunteers are recruited, selected, trained, and recognized based on merit and free from discrimination.

Program Participation: Providing equal access to all of the Foundation's programs, services, and activities, regardless of personal characteristics or background.

Non-Discrimination

The Foundation prohibits any form of discrimination or harassment, including but not limited to:

Direct Discrimination: Unequal treatment based on a protected characteristic.

Indirect Discrimination: Policies or practices that appear neutral but disproportionately affect individuals with protected characteristics.

Harassment: Unwelcome hostile behavior that creates a, intimidating, or antagonistic environment.

Retaliation: Negative actions taken against individuals who report discrimination or participate in investigations.

Reporting and Resolution

Reporting Concerns:
Individuals who believe they have experienced or witnessed discrimination or harassment should report their concerns immediately.

Reports can be submitted to a supervisor, Human Resources, or via confidential email at [info@sallaumfoundation.org]. Investigation:

All reports of discrimination or harassment will be taken seriously and investigated promptly and impartially.

Investigations will be conducted in a manner that ensures maximum confidentiality.

Decision:
If a violation of this policy is found, appropriate corrective action will be taken, which may include disciplinary measures up to and including termination of employment or volunteering.

Responsibilities:

Organizational Leadership: Ensure the implementation and enforcement of this policy.

Supervisors and Managers: Promote a culture of inclusion, respond to concerns, and support affected individuals.

Staff and Volunteers: Treat all individuals with respect, report any violations, and cooperate with investigations.

Training and Awareness:

The organization will provide training and resources to all staff and volunteers to ensure they understand and comply with this policy.

Review and Updates:

This policy will be reviewed annually and updated as necessary to ensure its effectiveness and compliance with legal requirements.

Acknowledgments:

By working with the Salloum Humanitarian Foundation, you acknowledge that you have read, understood, and agree to abide by this Equal Opportunities and Non-Discrimination Policy.

Introduction:

The Sallam Humanitarian Foundation recognizes the importance of maintaining transparency, integrity, and fairness in all its relationships with stakeholders. This Gifts Policy has been developed to provide guidelines for giving and receiving gifts to ensure compliance with ethical standards and legal regulations.

The term “stakeholders” refers to anyone with a direct or indirect interest in the activities and mission of the Sallam Humanitarian Foundation, including but not limited to staff, volunteers, board members, donors, partners, and beneficiaries.

General Principles:

Purposeful Gifts: Gifts given or received must be consistent with the mission and values ​​of the Sallam Humanitarian Foundation, promoting the organization’s objectives and not compromising its integrity.

Transparency:

All gifts, regardless of their value, must be reported transparently to the appropriate supervisor or manager.

Gifts received must be fully disclosed immediately, including details such as the nature of the gift, its estimated value, and the identity of the giver. Conflict of Interest:

Staff, volunteers, and board members must avoid situations that could create or appear to create a conflict of interest regarding gifts.

Any potential conflict must be disclosed immediately to the manager.

Acceptance of Gifts:

Permitted Gifts:
Gifts of nominal value (such as promotional materials and calendars) are generally permitted.

Gifts for special occasions, such as birthdays, baby showers, weddings, and special occasion gift exchanges, are permitted, provided the gift's value does not exceed US$50.00.

Unsolicited gifts of high value should be refused or returned, and the donor should be informed of this policy.

Prohibited Gifts:

Cash or its equivalent is strictly prohibited.

Gifts that could compromise the integrity, independence, or reputation of the Salloum Humanitarian Foundation are not permitted.

Gift Making:

Appropriate Gifts:
When making gifts on behalf of the Salloum Humanitarian Foundation, ensure they are appropriate, modest, and in accordance with the recipient's organizational policies. Ethical Considerations:
Avoid giving gifts that could be perceived as an attempt to gain preferential treatment, influence decisions, or compromise the recipient's professional judgment.

Monitoring and Enforcement:
Compliance:
All stakeholders are expected to adhere to this Gifts Policy.

The Director General will oversee compliance and address any reported violations.
Consequences of Violations:
Violations of this policy may result in disciplinary action, including but not limited to advising, reprimanding, suspension, or termination.
Review and Amendment:

This Gifts Policy will be reviewed periodically to ensure its relevance and effectiveness. Amendments may be made as necessary, with input from relevant stakeholders.

By adhering to this policy, the Salloum Humanitarian Foundation seeks to maintain its credibility, uphold its ethical standards, and continue its mission of making a positive impact on society.

Purpose

The Salloum Humanitarian Foundation (“the Foundation”) is committed to maintaining the highest standards of integrity, accountability, and transparency in its operations. This Whistleblowing Policy aims to provide a clear framework for staff, volunteers, partners, and other stakeholders to report concerns about unethical or illegal activities without fear of reprisal.

Scope

This policy applies to all staff, volunteers, partners, contractors, and affiliates of the Salloum Humanitarian Foundation.

Definition of Whistleblowing

Wheeling refers to reporting:

Illegal activities: such as fraud, corruption, theft, or any other illegal acts.

Unethical conduct: violations of the Foundation’s Code of Conduct, conflicts of interest, or any other unethical behavior.

Safety violations: unsafe working conditions or practices that may endanger the health and safety of individuals.

Environmental harm: activities that cause significant damage to the environment.

Reporting Procedures

Reporting Concerns:

Concerns should be reported as soon as possible to ensure a prompt and effective investigation.

Reports can be submitted in person, by phone, or in writing to the designated whistleblower, or via confidential email to:
info@sallaumfoundation.org

Required Information:

A detailed description of the violation or incident.

Date, time, and location of the incident.

Names of individuals involved.

Any supporting evidence or documentation.

Confidentiality:
The Foundation will make every effort to maintain the confidentiality of the whistleblower's identity. However, confidentiality cannot be guaranteed if disclosure is required by law or necessary for a thorough investigation.

Investigation

Confirmation of Receipt:
The whistleblower will confirm receipt of the complaint within [please enter timeframe] and provide an overview of the next steps.

Investigation Process:
A thorough and impartial investigation will be conducted, which may include interviews, document review, and expert consultation.

Results:
The results of the investigation will be reported to Foundation leadership, and appropriate corrective action will be taken based on the findings.

Protection from Retaliation

The organization strictly prohibits any form of retaliation against any individual who reports wrongdoing in good faith.

Retaliation includes, but is not limited to, termination, demotion, harassment, or any other adverse actions.

Any employee or volunteer found to have engaged in retaliation will face disciplinary action, which may include termination.

False Reports

Whistleblowers must act in good faith and have reasonable grounds to believe that the information they disclose indicates wrongdoing.

Individuals who knowingly submit false or malicious reports will be subject to disciplinary action.

Review and Updates

This policy will be reviewed annually and updated as needed to ensure its effectiveness and compliance with legal requirements.

Contact Information

To report concerns or seek advice, please contact:

Whistleblower
Email: info@sallaumfoundation.org
Address: Bekaa – Chtaura, Gaza Center, 3rd Floor, Office 18

Acknowledgment

By reporting an offense, you acknowledge that you have read and understood this Whistleblowing Policy.

Volunteer Management Policy – ​​Salloum Humanitarian Foundation (SHF)

1. Introduction
SHF highly values ​​the invaluable contributions of volunteers in achieving its mission of humanitarian support and community development. This policy aims to outline the principles, expectations, and procedures for volunteer engagement to ensure a structured, fair, and effective volunteering experience.

2. Objectives

To provide clear guidance for the process of recruiting, engaging, and managing volunteers.

To ensure a safe and supportive environment for all volunteers.

To align volunteer activities with the Foundation’s strategic mission and objectives.

To promote mutual respect, professionalism, and ethical conduct.

3. Scope
This policy applies to all individuals who volunteer their time, skills, and expertise to the Foundation without financial compensation. It encompasses all aspects of volunteer work, including recruitment, role assignment, supervision, and recognition.

4. Volunteer Recruitment and Selection

The Foundation welcomes volunteers from diverse backgrounds, in line with its values ​​and objectives. Volunteers must complete an application form and participate in an interview to assess their suitability.

Background checks may be conducted for volunteers who will be working with sensitive groups.

Selection is based on skills, availability, and how well they align with the organization's needs.

5. Volunteer Roles and Responsibilities

Volunteers are assigned roles that match their skills and the organization's needs.

Volunteers are expected to:
Adhere to the organization's policies and guidelines.

Maintain professionalism and confidentiality.

Respect cultural diversity and ethical standards.

Perform assigned tasks responsibly and communicate any challenges.

6. Orientation and Training

All volunteers receive an orientation session covering the organization's mission, values, and policies, as well as training specific to their assigned role.

Regular training sessions may be held to develop volunteers' skills and enhance their performance.

7. Supervision and Support

Each volunteer is assigned a supervisor who provides guidance and support.

Regular meetings are held to monitor the volunteer's contribution and address any issues. Volunteers are encouraged to provide their opinions and suggestions for improving the program.

8. Code of Conduct

Volunteers must demonstrate integrity, respect, and responsibility at all times.

Discriminatory, abusive, or unethical behavior is prohibited and may result in termination of volunteer service.

Volunteers may not officially represent the organization without prior authorization.

9. Health and Safety

The organization is committed to providing a safe environment for volunteers.

Volunteers must adhere to health and safety procedures.

In emergencies, volunteers must follow the organization's emergency response instructions.

10. Recognition and Appreciation
The organization values ​​volunteers' efforts and expresses its gratitude through:

Certificates of appreciation.

Public recognition in reports and events.

Letters of recommendation upon request.

11. Termination of Volunteer Service

A volunteer may terminate their service by giving prior notice to their supervisor.

The organization reserves the right to terminate the participation of any volunteer in cases of non-compliance with policies, misconduct, or inability to perform tasks effectively.

12. Review and Update
This policy is reviewed periodically to ensure its effectiveness and suitability to the organization's volunteer program needs.

Communication and Media Relations Policy

Communication and Media Relations Policy – ​​Salloum Humanitarian Foundation (SHF)

1. Introduction
Salloum Humanitarian Foundation (SHF) recognizes the importance of effective communication and media engagement in achieving its mission. This policy aims to provide guidelines for internal and external communication to ensure consistency, transparency, and alignment with the Foundation's values ​​and strategic objectives.

2. Objectives

To ensure accurate, timely, and responsible communication about the Foundation's initiatives and their impact.

To maintain a unified corporate brand image across all communication channels.

To foster positive relationships with the media and the public.

To protect sensitive and confidential information.

3. Scope
This policy applies to all staff, volunteers, and representatives of the Foundation involved in communication activities, including media engagement, social media, public relations, and internal communication.

4. Internal Communication

Internal communication must be professional, respectful, and consistent with the Foundation's core values.

Official channels (email, internal platforms) must be used for work-related discussions. Sensitive or confidential information is shared only on a need-to-know basis.

5. External Communications

Only official spokespeople are authorized to speak on behalf of the organization, including the founder, general manager, or authorized representatives.

Official statements, reports, and press releases must be reviewed and approved by the Communications Department before publication.

Communications with donors, partners, and stakeholders must align with the organization's mission and project a positive and transparent image.

6. Media Relations

All media inquiries must be directed to the Communications Department.

Interviews, press conferences, and media interactions require prior approval.

Media statements must reflect the organization's objectives and demonstrate professionalism.

7. Social Media Policy

The organization's official social media accounts are managed by the Communications Department.

Staff and volunteers are prohibited from posting work-related content without authorization.

Content must be accurate, respectful, and free of misinformation or controversial opinions.

Any crisis or negative interaction on social media must be reported immediately to the Communications Department.

8. Visual Identity and Corporate Branding

All media materials (brochures, reports, advertisements) must adhere to the organization's visual identity guidelines.

The use of the organization's logo and visual elements requires approval from the Communications Department.

9. Crisis Communication

In the event of a crisis, the organization will implement a structured communications strategy to ensure the timely and accurate dissemination of information.

Public statements and media engagement will be managed by a dedicated Crisis Communications team.

Any false or misleading information must be corrected immediately.

10. Confidentiality and Ethical Considerations

Disclosure of personal data, beneficiary information, or internal reports without formal authorization is prohibited.

Communications must respect ethical standards, human dignity, and privacy.

Any conflict of interest in media relations must be disclosed and addressed appropriately.

11. Monitoring and Compliance

The organization will monitor communications activities to ensure compliance with this policy.

Any violation may result in corrective action, including disciplinary measures where necessary. 12. Review and Update

This policy will be reviewed periodically to ensure its effectiveness and relevance in guiding the organization's communication and media relations strategies.

Policy Purpose

The Salloum Foundation for Humanity (“the Foundation”) is committed to promoting environmental sustainability in all aspects of its operations and activities. This Environmental Sustainability Policy outlines our commitment to minimizing our environmental footprint, conserving natural resources, and promoting sustainable practices.

Scope

This policy applies to all staff, volunteers, contractors, and partners of the Salloum Foundation for Humanity.

Policy Statement

The Foundation is committed to:

Sustainable Practices: Integrating environmental sustainability into our decision-making processes and daily operations.

Resource Conservation: Using resources efficiently and responsibly to minimize waste and reduce environmental impact.

Education and Awareness: Promoting awareness and education about environmental sustainability among staff, volunteers, and stakeholders.

Continuous Improvement: Regularly reviewing and improving our environmental practices and policies.

Core Principles

Energy and Water Conservation: Implementing measures to reduce energy and water consumption in our facilities.

Using energy-efficient equipment and devices.

Encouraging staff and volunteers to practice energy and water conservation.

Waste Reduction and Recycling: Promoting the reduction, reuse, and recycling of materials.

Proper disposal of hazardous and non-recyclable waste. Encourage digital communication and documentation to reduce paper usage.

Sustainable Procurement:
Prioritize the purchase of products and services with a low environmental impact.
Work with suppliers and partners who demonstrate a commitment to sustainability.
Consider the environmental impacts of the product and service lifecycle.

Transportation:
Encourage the use of public transportation, car sharing, and other sustainable travel options.
Encourage virtual meetings to reduce travel-related emissions.
Maintain fuel-efficient vehicles and explore alternatives such as electric or hybrid vehicles.
Environmental Compliance:
Comply with all relevant environmental laws, regulations, and standards.
Conduct regular audits to ensure compliance and identify areas for improvement.
Sustainable Events:
Organize events and activities that prioritize sustainability.
Minimize waste and energy consumption at events.
Promote the use of environmentally friendly materials and practices.

Responsibilities:

Organizational Leadership:

Ensure the implementation and enforcement of this policy.

Promote a culture of environmental responsibility within the organization.

Allocate resources to environmental sustainability initiatives.

Employees and Volunteers:

Follow the guidelines and practices outlined in this policy. Participate in sustainability-related training and awareness programs.

Identify and report opportunities to improve environmental practices.

Sustainability Officer:

Oversee the development, implementation, and monitoring of sustainability initiatives.

Provide training and resources to support sustainable practices.

Conduct regular assessments and report on the organization's environmental performance.

Education and Awareness

The organization will provide ongoing education and training for staff and volunteers to ensure their understanding of and commitment to our environmental sustainability goals.

Continuous Improvement

The organization is committed to the continuous improvement of its environmental performance, which includes:

Regularly reviewing and updating this policy.

Setting measurable sustainability goals and objectives.

Monitoring progress and making adjustments as needed.

Review and Updates

This policy will be reviewed annually and updated as necessary to ensure its effectiveness and relevance.

Acknowledgment

By working with the Salloum Foundation for Humanity, you acknowledge that you have read, understood, and agree to abide by this Environmental Sustainability Policy.